Talk to sales, support, or compliance
Last updated: March 27, 2026
Use these channels when you need onboarding help, pricing review, procurement review, support, or compliance answers.
Support and billing
- Email: [email protected]
- Phone: +44 7999 944943
- Hours: Mon-Fri 09:00-18:00 (UK time)
- Billing descriptor: BITFUSION TECHNOLOGIES LTD
Compliance and underwriting
- Email: [email protected]
- Disputes: [email protected]
- Subject suggestion: Underwriting review / KYB information request
Sales path
If your team is evaluating a paid plan, Plans & Pricing explains the current commercial model, activation path, and when managed access becomes available.
Sales and support handle plan questions, activation status, billing review follow-up, and onboarding coordination for paid managed-access requests.
For underwriting or procurement review, start with the Trust Center and then use this page for direct contact.
For payment partner, acquirer, or KYB review, include your request ID and company name.
A one-page review packet is also available at /review/merchant.
Business information
- Legal Entity: BITFUSION TECHNOLOGIES LTD
- Registration: Company Number 15254625 (England and Wales)
- Registry record: Companies House
- Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom