Legal

Privacy Policy

Last updated: March 27, 2026

This policy explains what information Relayon processes, why it is processed, and how to contact us about privacy matters.

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1. Information we process

Account and contact information.
Project and order information.
Operational, security, and audit records.
Billing and payment-related records.
Support communications.

2. Data controller identity

Data controller: BITFUSION TECHNOLOGIES LTD
Company Number 15254625 (England and Wales)
Companies House record
128 City Road, London, EC1V 2NX, United Kingdom

3. Why we process data

To provide and secure the service.
To process orders, activation, and support.
To investigate incidents and prevent fraud, abuse, and unauthorized access.
To meet legal, compliance, and contractual obligations.

4. Sharing and subprocessors

We may share limited data with infrastructure, authentication, payment-processing, analytics, and operational-monitoring providers as needed to operate the service. We do not sell personal data.

5. Retention, deletion, and security

Data is retained according to operational, legal, and audit requirements. You may contact us regarding deletion or privacy requests using the contact details below. Security controls are applied to protect account, payment, and operational records.

6. Contact

Privacy and data requests: [email protected]