Merchant review packet

Business summary

Relayon provides software for project-scoped AI access, managed routing, and operator controls for production teams. Customers pay for software access and service activation.

Relayon is not a bank, wallet, money transmitter, remittance provider, investment service, or card issuer.

Company identity

• Legal entity: BITFUSION TECHNOLOGIES LTD
• Registration: Company Number 15254625 (England and Wales)
• Registered address: 128 City Road, London, EC1V 2NX, United Kingdom
• Billing descriptor: BITFUSION TECHNOLOGIES LTD
• Registry record: Companies House

How the customer flow works

1. Customer reviews plans and selects a managed-access path.
2. Customer submits a managed-access request with company and workload details.
3. Relayon performs billing and account review.
4. Approved customers receive digital project provisioning and managed-access activation.

Self-serve checkout posture

Where self-serve checkout is enabled, the customer must first create or sign in to a Relayon account before an order can move into the payment step. Managed access still remains subject to billing and account review even when the payment rail is available.

Review links

• Homepage
• Pricing
• Trust center
• Managed-access request
• Managed-access status
• Contact
• Delivery policy
• Refund policy
• Terms
• Privacy

Reviewer contacts

• Support and activation: [email protected]
• Compliance and underwriting: [email protected]
• Phone: +44 7999 944943